Coremiles Privacy Policy
Last Updated: 23/05/2025
Welcome to Coremiles. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you visit our website and use our services.
1. Who We Are
Coremiles is a European-based eCommerce brand specializing in personalized corporate merchandise and work accessories. You can contact us at info@coremiles.com for any privacy-related inquiries.
2. What Data We Collect
We may collect the following information:
- Personal identification details: name, email address, phone number, shipping/billing address.
- Account information: usernames, passwords (encrypted), preferences.
- Order data: purchase history, customization details.
- Payment information: processed securely via third-party providers (e.g., Stripe, PayPal).
- Usage data: pages visited, products viewed, time spent, IP address.
- Cookies: to support site functionality and analytics.
3. How We Use Your Data
We use your data to:
- Process and fulfill orders
- Provide customer service and support
- Communicate updates and promotions (with your consent)
- Personalize and improve your experience
- Monitor site performance (analytics)
4. Legal Basis (GDPR)
We rely on the following bases to process your data:
- Performance of a contract (to deliver your order)
- Your explicit consent (for marketing)
- Our legitimate interests (e.g., to analyze and improve our services)
5. Cookies and Tracking
Coremiles uses cookies and similar technologies to:
- Maintain your session
- Track analytics (via Google Analytics)
- Support advertising (e.g., Meta/Facebook Pixel)
You can manage cookies through your browser settings.
6. Sharing Your Information
We may share your data with:
- Printful (product fulfillment)
- Zakeke (for customization processing)
- Payment gateways (Stripe, PayPal)
- Marketing platforms (if opted in)
We do not sell your personal data.
7. Data Retention
We retain:
- Order data for 6 years (for tax/legal compliance)
- Account data until you request deletion
- Marketing preferences until you unsubscribe
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccuracies
- Delete your data
- Withdraw consent
- File a complaint with your national data protection authority
To exercise your rights, contact us at info@coremiles.com.
9. How We Protect Your Information
We implement:
- SSL encryption
- Secure server infrastructure
- Access controls and encrypted passwords
10. Changes to This Policy
We may update this policy occasionally. We will notify you of significant changes via our website or email.
11. Contact Us
If you have questions about this policy or your data:
Email: info@coremiles.com
Data Controller: Coremiles
Thank you for trusting Coremiles.